Return Policy
Thank you for choosing ROOZ Jewellery. I want you to be completely satisfied with your purchase. However, I understand that sometimes things may not work out as planned. If you wish to return an item for any reason, please note that you will be responsible for the shipping costs associated with the return.
It is important to mention that for custom orders, I do not accept returns or exchanges. These pieces are uniquely designed for you, and I hope you appreciate the individuality of your custom jewellery. If you have any concerns about your order, please feel free to reach out to me directly, and I will do my best to address your needs.
Thank you for your understanding, and I appreciate your support of my work.